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Hosted PBX Solutions - All you need for your Virtual Business Phone System
Our Virtual Phone System (Hosted PBX via VOIP) delivers all your phone communications to each of your offices (incl. home or main office), and you can operate just like you are in your main office. It comes with enhanced features which is necessary for your business, such as, Internal Extension Calling, Call Transfer, Call Parking, Fax-to-Email, Voicemail-to-Email, Auto-Attendant (IVR), Paging, Intercom, Call Recording, Click-to-Dial, Simultaneous Calling (Call Group), and many more.
Our service also support wide range of devices, which is designed to fulfill your business operation. Including IP Phones (if you prefer a physical phone on your desk), Panel Phone (work like a computer phone via the Team Collaboration Panel), or Cell Phone (if you always on the road and prefer the call forward to you).
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Team Collaboration Panel - Work together, anywhere, anytime
Imagine when a customer call in, your receptionist, who is currently work at home, can virtually know who is busy or available, and response back to the customer, this is what our Team Collaboration Panel can do.
Our Cloud Base Team Collaboration Panel work like your company virtual office space, provide your organization with centralized communications and overview of your coworkers' real time status (ie. who is on duties, who is busy or talking on the phone, who is on lunch, company announcement, etc).
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Cloud-based Call Centre. Professional with no physical Location limit
If your office is running a sales team or support team, check out our virtual call center solution. Your operators can be physically located anywhere as long as you have provided them access into your account (out sourced agents, work at home operators, etc). Even though it is a complete virtual operation, it doesn't means you will lose your management control. Our solutions also comes with training, supervising, managing and logging tools to help you get a better understanding of your team performance.
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SMS Messaging - Centralize and manage your business text communications
SMS is the only short text messaging service which is available to everyone (as long as the person you are contacting have a cell phone). Centralizing your business SMS Messages gives you numbers of benefits.
- Provide a convenience and modernized way to communicate with your customers.
- Share customer's text communications amount your team. With our cloud collaboration panel, you can assign multiple staff members to response to your customer text request, instead of the message only available to someone's cell phone.
- No need to worry about who got the message (or who leave the company). Your business phone number and messages will stay in your account.
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Client Profile Management - Summarize and Profile your Client History
Never miss a business opportunity from your existing customers. With our Client Profile Management System, you can now profile and categorize your customers, and the system will automatically logged all future activities within the customer profile. Whenever you need to talk to your customers, or having a new promotion and look for potential leads, you can look into your client profiles based on the customer histories, category, interest, or previous conversations.
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Cloud Operations - Removing physical location boundaries
No matter how many retail or office locations, or work at home staffs in your business, you are always connected.
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System Requirements
- A stable internet connection (Min 10Mbps Upstream / 10Mbps Downstream).
- A IoT (ie. Computer, Laptop, Smartphone, etc) with internet browser installed.
- Internet browser (latest): Firefox, Chrome, Microsoft Edge.
- CPU/Memory: Intel i5 (5th generation / up), 4GB Memory.
- Webcam and Microphone may require for some features.
- Operating System: Microsoft Windows (Desktop), Andriod (Mobile).
- Some features may only available in specific browsers.
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Why Choose Signal Canada
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- Simple and easy to setup (we provide server side initial basic setup. IP Phone installation is normally plug and play in your network, no setup is required for panel phone / cell phone).
- No software installation is necessary on your side (internet browser required).
- Our local connectivities comes from multiple major CLECs within Canada, to ensure your business not just receive stable and business grade quality, you are also protected by the law and regulations within Canada.
- 15 Years of experience in Virtual Office / Telecommunication experience, we know what you are looking for.
- Our continue in house development ensure you will always receive our latest features for your business.
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